Windows 7 Upgrade Advisor - please run this now. Check with the System maker and the Device maker for information about drivers for Windows 7. BIOS, low level chipset drivers, and other major device drivers. The DVD drive does not function after you install Windows 7 - these are different Sony drives however the same issue could be affecting your drive.
It shows up in BIOS, but not device manager. This happened after upgrading from Vista to Windows 7. I have a hp dv laptop. Please help. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
In this case, you should update the drivers to the latest version and see whether your CD drive can be recognized. It is possible for you to get an access denied error no matter what type of storage device you are trying to open. Once that happens, you are not able to access the data saved in the problematic drive.
Some users also complained that their USB flash drive can not be recognized or external hard drive is not detected by the computer suddenly. To know how to solve the problems efficiently, you should click to read the corresponding pages with care.
How to access CD drive on Windows 10? How to assign or change drive letter? If you open the Properties dialog box, you may see one of the following errors displayed in the Device status area. What is causing this? The most possible causes of Windows 10 won't recognize DVD drive or CD drive are: system update issues, software conflicts, etc. There are many people wondering what keys to press to get HP boot menu on different models when necessary.
You can forget about the CD drive data recovery if the files on it are not so important. Step one : navigate to the location where the setup program is saved. Step two : follow the instructions to install the software and choose to launch it in the last step of the process. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.
Need Windows 11 help? This document applies to HP computers with Windows 7. Use these steps to troubleshoot this condition. If you are using a notebook computer running Windows 7 Turn off the computer and wait five seconds. Use the arrow keys to navigate to the System Configuration screen. Select Boot Options and then press Enter. If you are using a desktop computer with BIOS version 6 or less running Windows 7 Turn off the computer and wait five seconds. If you are using a desktop computer with BIOS version 7 or greater running Windows 7 Turn off the computer and wait five seconds.
Use the arrow keys to select Device Configuration , and then press Enter. If you are using a desktop computer, continue to Step 4. If you are using a notebook computer, contact HP Customer Support for further assistance. Continue to the next step.
Step 2: Checking the drive name in Device Manager in Windows 7 Use the following steps to reinstall the drive in Device Manager and to find if Windows is able to recognize the drive. Click Start , and enter Device Manager into the Search field.
Click Device Manager. Figure : Opening Device Manager. Figure : Scan for hardware changes. Scan for hardware changes again to attempt to detect the drive. If the drive is still not detected, close Device Manager and skip to Step 3 to reset power and reseat the drive cables if necessary. If a drive name is shown with an alert icon the drive icon is marked with an alert symbol, , double-click the drive name to find more information. Do the following depending on what is shown in the Device Status section:.
If error code 10 , 19 , 31 , 32 , 39 or 41 is shown in Device Status, a problem exists with the integration of previous CD burning software. Use Step 5 to remove associated control filters from the registry. If a drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down, , the drive has been disabled. Right-click the drive name and select Enable.
You might have to restart the computer. The drive should work correctly once it has been enabled. Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. Report abuse. Details required :. Cancel Submit. Does it show the SSD at all?
I would check to see that it's indeed being picked up by the BIOS and if not, check the cables. To fix this, you could try the following 1. Boot up Windows 7 disc.
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